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ACCELQ commits to strong and transparent privacy practices. Our Privacy Policy explains:

  • What personal information we collect and why we collect it
  • How we use this information
  • The choices we offer, including how to access, update, and remove information

We have kept this simple for your understanding, but if you’re not familiar with terms like “cookies” or “IP addresses,” then feel free to contact us as set forth below. Your privacy is really important to us, so whether you’re new to ACCELQ or a long-time user, please take the time to get to know our practices.

This Privacy Policy sets forth the privacy practices of ACCELQ Inc. and its current and future affiliates and subsidiaries (collectively, “ACCELQ”) with respect to all ACCELQ software and applications (including, without limitation, mobile software and applications) (collectively, the “Software”); the ACCELQ website, located at and any other ACCELQ websites that link to this Privacy Policy, (collectively, the “Website”); and other ACCELQ products or services provided or otherwise made accessible on or through the Software or the Website. Collectively, the Software, the Website, and any other ACCELQ services that link to this Privacy Policy are hereinafter collectively referred to as the “Service.” In this Privacy Policy, “we,” “us,” “our,” and other similar references mean ACCELQ, and “you” and “your” and other similar references mean any particular user of the Service. This Privacy Policy describes how ACCELQ collects, discloses, stores, transfers, and uses personally identifiable information of users collected through our Service (“Personal Information”). This Privacy Policy does not apply to the practices of third parties, as explained in more detail below.

This policy applies (i) immediately to users who utilize the Service on or after the Effective Date and (ii) on the Effective Date to users who utilize the Service before the Effective Date. Any person who does not agree to be bound by this Privacy Policy should not utilize the Service.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can online at, or by mail at:

Attention: Privacy Officer
400 E Royal Lane
Suite 290,
Irving, TX USA 75039

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound to all the terms and conditions of this Privacy Policy, and the Terms of Use applicable to the particular Service you are using or accessing. If you do not agree to this Privacy Policy and the applicable Terms of Use, please exit, and do not access or use, the Service.


“Contact Information” means (i) your name, (ii) your physical address, (iii) your email address, (iv) your telephone number, and (v) any other Personal Information that we may collect to identify or contact you (including, without limitation, your Skype ID, Twitter username, etc.).

“Effective Date” means the date set forth at the beginning of this document.

“ACCELQ Affiliates” means any parent, subsidiary, member, officer, director, employee, agent, or contractor of ACCELQ or any entity under common control with ACCELQ.

“Partner Information” means information that our business partners share with us.

“Privacy Policy” means the set of policies set forth in this document.

“Financial Account Information” means your credit card number, credit card expiration date, and credit card verification code, all with respect to one or more credit cards that you have the lawful right to use, and your bank account number, bank account title, bank name, branch location, and routing number, all with respect to one or more accounts that you have the lawful right to access; provided “Financial Account Information” does not include the last four digits of your credit card number.

“Service Information” means information gathered when you are using or accessing the Service.

“Transaction Information” means all information related to transactions that you conduct on the Service and your interactions with the Service.

“User Account” means an account registered with the Service and permitting access to the Service, with which is associated a user name and password.

“User Account Information” means information that identifies you to the Service, and may include your user name, password, internet protocol address, and MAC address.

“User Content” means images, comments, and other content, information, and materials that you post to or through the Service.

Types of Personal Information We Collect

ACCELQ collects Personal Information through the Service when it is included as part of the following types of information:

a) Contact Information
b) Financial Account Information
c) Transaction Information
d) User Account Information
e) User Content
f) Partner Information and
g) Service Information.

Mechanisms for Collection of Personal Information

ACCELQ collects Personal Information when a user (i) creates a User Account, (ii) logs into the Service, (iii) interacts with the Service, and (iv) uploads User Content to, or generates User Content on, the Service, and (v) communicates with ACCELQ through the Service or otherwise when ACCELQ interacts with you, such as when you respond to our online promotions or emails.

Purpose of Collection and Use of Personal Information

ACCELQ may use Personal Information to (and by using the Service you hereby consent to such use): (i) provide, administer, and improve our Services, (ii) better understand your needs and interests, (iii) fulfill requests you may make, (iv) personalize your experience, (v) provide Service announcements, (vi) provide you with further information and offers from ACCELQ, ACCELQ Affiliates, and our business partners, and (vii) protect, investigate, and deter against fraudulent, harmful, unauthorized, or illegal activity.

This may include without limitation the following specific activities:

  • target offers to users;
  • evaluate eligibility of customers for certain offers, products or services;
  • evaluate the types of offers, products or services that may be of interest to users;
  • provide user support;
  • communicate with users regarding support, security, technical issues,
  • commerce, marketing, and transactions;
  • facilitate marketing, advertising, surveys, contests, sweepstakes and promotions
  • administer the Service, User Accounts and transactions with respect to User Accounts; and
  • enforce our contracts, administer and carry out our obligations under contracts and comply with the law.

Disclosure of Personal Information

We may disclose your Personal Information to (and by using the Service you hereby consent to such disclosure):

  • ACCELQ Affiliates, including persons or entities that acquire some or all of ACCELQ or our assets (see “Business Transfers” below), who may use the Personal Information as set forth in this Privacy Policy;
  • third parties which act for us or provide services for us (including, without limitation, billing and credit card payment processing, maintenance, administration, support, hosting, and database management services). We only share your Personal Information with these third parties to perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose unless you otherwise expressly consent;
  • vendors in connection with the investigation of possible fraud, or as part of legal proceedings affecting ACCELQ or the vendor;
  • any person or government agency in response to a subpoena or other legal proceeding;
  • enforce our contracts, administer and carry out our obligations under contracts and comply with the law.
  • to a government agency in response to an investigation, regardless of whether or not a subpoena has been issued;
  • any person to enforce our rights or protect our property; to protect the rights, property, or safety of others, or investigate fraud; to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, unauthorized, or harmful; or as required by law; and
  • outside professional advisors (such as lawyers and accountants) for purposes such as auditing, compliance, and corporate governance.

Cookies, Website and Application Use

Like many websites and mobile application operators, we collect certain information through the use of “cookies,” which are small text files that are saved by your browser when you access our Website. We may use both session cookies and persistent cookies to identify that you’ve logged in to the Website and to tell us how and when you interact with our Website. We may also use cookies to monitor usage and web traffic routing on our Website and to customize and improve our Service. We may link this information to your User Account. Unlike persistent cookies, session cookies are deleted when you log off from the Website and close your browser. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. Please note, however, that if you don’t accept cookies, you may not be able to access all portions or features of the Service. We may also use cookies in connection with third-party services to run analytics on our Website; such cookies may collect Personal Information about users.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. The Service does not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Service and after you leave our Service. Remember that this is just our Do Not Track policy, and we can’t and don’t make any promises about how third parties react when you set this signal on your browser.

We may employ, and/or our third-party tracking utility company may employ, software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our Website by informing us what content is effective. These gifs (or other tracking technology) may be included in or associated with emails or other communications that you receive from us (or our partners) in order to help us track your response and interests and to deliver you relevant content and services. For example, they may let us know when you take actions based on the emails that we send. We may tie information gathered by clear gifs or other tracking technology to Personal Information.

Our servers may automatically record certain information about how a person uses our Website and Service (we refer to this information as “Log Data”), including both User Account holders and non-account holders. Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our Website or Service to which a user browsed and the time spent on those pages or features, the frequency with which the Website or Service is used by a user, search terms used by a user, the links on our Website or Service that a user clicked on or used, and other statistics. We use this information to administer the Service and we analyze (and may engage third parties to analyze) this information to improve and enhance the Service by expanding its features and functionality and tailoring it to our users’ needs and preferences.


We may display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name, User ID, and other identifying information. If you wish to update or delete your testimonial, please contact us. If you provide us with comments or feedback we may collect your name and email address, as well as any other content included in the email, to send you a reply and improve our Service.

Social Media Widgets

Our Website and Service may include social media features, such as the Facebook “like” button, and widgets, such as the “share this” button. These features may collect your Personal Information and track your use of the Website. These social media features are either hosted by a third party or hosted directly on our Site. By using these tools, you acknowledge that some information from your social media services may be transmitted to us and therefore is covered by this Privacy Policy and that some information may be shared with services and would therefore be governed by their privacy policies.

Aggregate Information

Generally, the Service may collect and analyze usage and performance information that is not Personal Information, or that ACCELQ aggregates or de-identifies so that it is not personally identifiable. From time to time, ACCELQ may release this information in the aggregate, e.g., by publishing a report on trends in the usage of its Service.

Information Shared with Your Consent

Except as set forth in this Privacy Policy, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Data collected using Chrome Plugin during test development in ACCELQ

When you initiate View capture from ACCELQ by explicitly clicking a “View Capture” button, following data is gathered and displayed: Currently-opened tabs URL, title and favicon. This information is displayed to ease out tab selection for View capture and is not persisted on ACCELQ systems. We do not store this information anywhere outside your local machine.

When you capture a View by initiating the flow from your ACCELQ login, we collect Web Contents i.e., the screenshots, all DOM elements tag, attributes and positions including text, image source urls, hyperlinks from the selected tab only. This information is stored temporarily on your local machine during this process. After you capture all the required views and confirm to permanently store it in ACCELQ by clicking on the “Save and Exit” from the plugin UI, we pass this information to ACCELQ and store in ACCELQ servers. You can manage these Views from ACCELQ login and delete them when needed. Once you deleted, this information is permanently deleted from ACCELQ system. This information is used only while you are writing your test cases in ACCELQ to allow you to hover on various elements in the Views and write automation statements (which is the primary purpose of ACCELQ application. This information is only available to the user or group in the Project, from your organization which is using ACCELQ. Your admin can only control which users are part of your Project.

ACCELQ also uses the plugin for API testing. When the user selects “Browser mode” for the API testing in ACCELQ, plugin communicates with the API end point and stores the result back in your ACCELQ instance. We do not include browser credentials / cookies when making the requests from the plugin. This activity is also part of the primary function of the application and none of this information is used by ACCELQ for purposes other than the primary function of helping you write and manage test cases.

Storage and Security

We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We use commercially reasonable security measures to protect against the loss, misuse, and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Service. We also are not responsible for the actions of any third parties to whom you disclose any such information.

We may transfer your information to, or maintain it on, computers located outside of your state or country, in a location having laws that are less protective of your privacy. If you are located outside the United States and choose to provide information to us, be advised that ACCELQ is located in the United States and processes your information in the United States. By using the Service under this Privacy Policy and the applicable Terms of Use, you consent to the transfer of your information to the United States.

Except as otherwise set forth in this Privacy Policy, we will retain Personal Information only as long as our business needs require. We will then destroy or render unreadable any such information upon disposal. To the extent the Service requires you to provide any Financial Account Information, such as when you purchase subscriptions to the Service, that information will be collected and processed by third-party PCI-compliant service providers. We do not store Financial Account Information transmitted through the Service.

Email Policies

ACCELQ may send you email relating to your User Account and the Service. We will give you the ability to opt out of marketing-related emails by logging in and changing your account settings or by clicking on a link at the bottom of each such email. In some of our communications, we use tracking means, to tell us when an email is opened or a “click-through URL” linked to content on the Website. We track this data to help us measure the effectiveness of our customer communications. You cannot opt out of receiving certain non-marketing emails regarding the Service, and you agree to receive them.

No Responsibility for Privacy Practices of Third Parties

This Privacy Policy applies only to the Service. It does not apply to products, services, or sites that are provided by or operated by third parties, even if such products, services or sites are linked or redirected to or from the Service (“Third-Party Sites”), regardless of whether or not such link or redirection is authorized by ACCELQ. Third-Party Sites may have their own policies regarding privacy, or no policy at all. The fact that we link to a Third-Party Site is not an endorsement, authorization, or representation that we are affiliated with that third party. ACCELQ is not responsible for Third-Party Sites and you use them at your own risk. We encourage you to read the privacy policies and terms of the Third-Party Sites that you visit or use.

Interactions with Others

The Service may contain areas where you may be able to publicly post information, communicate with others, submit media content, and/or review goods, services, or vendors, such as discussion boards or blogs. Any information, including Personal Information that you post there, will be public and may be viewed by the public at large, and therefore anyone who accesses such postings will have the ability to read, collect, and further disseminate such information. We have no control over, and take no responsibility for, the use, storage, or dissemination of information posted or otherwise made available on such portions of the Service. By posting Personal Information online in public forums, you may receive unsolicited messages from other parties.

Accessing and Correcting Personal Information

All ACCELQ account holders may review, update, correct, or delete the Personal Information in their registration profile by logging into their User Account. You may also contact us directly to accomplish the foregoing or if you have additional requests or questions. However, please note that removing your information may limit our ability to provide the Service to you. We must also retain certain information in order to provide you the Service. If you completely delete all such information, your User Account will be deactivated and you will lose access to the Service. Upon termination of your User Account or your request at any other time, we will take reasonable steps to provide, modify, or delete your Personal Information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. We may limit or reject your request in certain cases, including without limitation where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, where the rights of other persons would be violated, or as required by law. We will take reasonable steps to respond to all requests within 30 days (or less!).You may close an account, but ACCELQ may nevertheless retain your Personal Information so as to protect the business interests of ACCELQ, ACCELQ Affiliates, vendors, and other users. Those interests include the completion of transactions, maintaining records for financial reporting purposes, complying with our legal obligations, resolving disputes, and enforcing agreements.


Our Service is not intended for children under the age of 13, and therefore, ACCELQ does not knowingly acquire or receive Personal Information from children under the age of 13. If we later learn that any user of our Service is under the age of 13, we will take appropriate steps to remove that user’s information from our account database and will restrict that individual from future access to the Service.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via email (if you have an account where we have your contact information) or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may include posting a new privacy policy on our Website—or a specific announcement on this page or on our blog).

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting) or on the Effective Date set forth in the modified Privacy Policy. In all cases, your continued use of the Service or Website after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Business Transfers

ACCELQ may sell, transfer, or otherwise share some or all of its business or assets, including your Personal Information, in connection with a business deal (or the evaluation of a potential business deal) such as a merger, consolidation, acquisition, reorganization, or sale of assets or in the event of bankruptcy. You acknowledge that such transfers may occur and that any acquirer or successor of ACCELQ or its assets may continue to use your Personal Information as set forth in this Privacy Policy. You will be notified via email and/or a prominent notice on our Website or Service of any change in ownership or resulting change in uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by ACCELQ pursuant to Section 1798.83 of the California Civil Code, please contact as set forth above.


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