Skip to main content
Logo

CASE STUDY

Global Information, Data & Measurement Company

Customer enables Salesforce business users with comprehensive, in-sprint automated testing capabilities from ACCELQ

Customer is a global information, data and measurement company with headquarters in the U.K. Global CRM program at Customer is implemented on Salesforce platform, and includes modules such as Sales cloud, Service cloud, CPQ (Apttus), Marketing (Pardot) etc.

Industry: Information Services
Company Size: 30,000 To 40,000

The Challenge

Agility and Quality expectations from CRM Platform

Customer seeks to greatly enhance the user experience, quality and agility of the CRM program for the business. This implementation is business critical and regression testing consumes considerable amount of resources.

  • Automate business process validation across 6 different Salesforce modules
  • Handle complexity of Salesforce lightning controls for automated interactions
  • Cut down on manual test effort from multiple days to few hours
  • Enable the business team to perform in-sprint automation!
  • Effectively deal with dynamically generated and nested frames in Salesforce and avoid maintenance overhead

ACCELQ Solutions

  • Business process focused Salesforce Universe to visualize key business processes
  • Modular automated test bed with predictive scenarios
  • End-to-end automated solution on the cloud with no infra or setup requirements
  • Dynamic elements in Salesforce handled with neighborhood analysis
  • Test executions setup in un-attended mode for regular validations

BUSINESS BENEFITS

Faster Releases At Higher Quality

Multi-Day Manual Test Effort Reduced To Few Hours Of Automated Regression

Significant Cost & Effort Reduction

Modularity Enabling Development For New Business Process Automation With Over 80% Re-Use

Business Process Focused

Enabled Testing Teams To Design And Develop Automation Concurrently With New Feature Implementation

Technical Excellence With Sustainable Benefit

Embedded Best Practices And Design Principles Address Peripheral Concerns And Traceability Consistently